Individual entrepreneur Lazareva Irson Igorevna (hereinafter referred to as the "Contractor") provides services in accordance with this Agreement (hereinafter referred to as the "Agreement", "Offer Agreement" or "Offer") to the person who applied for the provision of services (hereinafter referred to as the "Customer").
In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter referred to as the Civil Code of the Russian Federation), this document is a public Offer, and in case of acceptance of the following terms and payment for the Contractor's services, the person who accepted this Offer becomes the Customer (in accordance with paragraph 3 of Article 438 of the Civil Code, acceptance of the Offer is equivalent to entering into a contract for conditions set forth in the Offer, which is accepted unconditionally by the parties).
The fact that the Customer accepts (accepts) the terms of this Agreement is payment for the Contractor's services in accordance with the procedure and on the terms defined in this Agreement.
DEFINITIONS USED IN THIS AGREEMENT The
terms and definitions used in this Agreement are used in the following meaning, unless the context clearly implies otherwise or otherwise specifically provides:
Offer – this document is a Public Service Agreement.
Acceptance of the offer – full and unconditional acceptance of the offer by the Customer performing the actions provided for in this offer.
Contractor-Individual entrepreneur Lazareva Irson Igorevna (OGRNIP 323623400017007, TIN 620550975930, e-mail: irsonl@yandex.ru, registration address: Ryazan region, Russian Federation)
Customer — an interested person who has accepted the offer and is thus a Customer of the Contractor's services under the concluded Offer Agreement.
Services — Strategic session for working with the customer base (hereinafter referred to as the Strategic Session).
Training Platform - a set of information resources of the Performer available via the Internet: Teleconference, Zoom and messenger Telegram, WhatsApp, Vkontakte.
Artist's Website - https://irsonlazareva.ru/

1. SUBJECT OF THE AGREEMENT
1.1. The subject of this offer is the paid provision of training services aimed at obtaining knowledge and skills in the field of landscape design and PR.
1.2. Provision of training services is carried out by conducting master classes, training webinars on the basis of the Teleconference platform, Telegram, Vkontakte.
1.3. The services under this Agreement are provided in accordance with the Federal Law" On Education in the Russian Federation " of 29.12.2012 No. 273-FZ.
1. 4. The Customer is fully aware that in order to fully study the knowledge and skills provided by the Contractor, he will need Internet access via a personal computer, laptop or smartphone, and You can also access the Teleconference platform, Zoom, and the Telegram, WhatsApp, and Vkontakte messengers.
1.5. The purpose of training activities within the framework of this offer is solely to transfer knowledge and skills to the Customer in the field of landscape designer and PR work, while the Customer himself is responsible for the results of his actions and the achievement of the result.
1.6. The program of master classes, the cost and essential characteristics of the Contractor's Service are posted on the Contractor's Website.
1.7. The services under this agreement are provided by the Contractor remotely via the Internet, using software (software).

2. TERMS OF SERVICE
DELIVERY 2.1. Services are considered to be provided by the Contractor in full: from the moment of completion of the training webinar, master classes, regardless of the Customer's attendance.
2.2. The date and time of each training webinar and master classes are posted on the Contractor's Website.
2.3. Services under this agreement are considered to have been rendered with proper quality and on time, as well as accepted by the Customer, if within 3 (three) calendar days after the expiration of the period specified in clause 2.1 of this Agreement, the Customer has not made a reasoned objection to the quality and scope of such services by sending a corresponding request to irsonl@yandex.ru.
2.4. The recording of training webinars and master classes will be posted on yandex. Disk and available via the link for viewing within the specified period.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The Customer undertakes to:
3.1.1. The Customer undertakes to provide the Contractor with all information necessary for the Contractor to fulfill its obligations under this agreement.
3.1.2. The Customer undertakes to comply with the terms of this Agreement.
3.1.3. The Customer undertakes to make payment in the amount and within the time limits specified on the Contractor's Website.
3.1.4. The Customer undertakes to have a personal computer or other portable (mobile) device with Internet access, equipped with headphones and a microphone, as well as with installed software, necessary and sufficient to receive the purchased Service.
3.1.5. The Customer undertakes not to transfer access to the training materials to third parties. Penalties for transferring access - 100,000 (One hundred thousand) rubles.
3.1.6. The Customer undertakes to attend both training webinars within the framework of the Strategic Session on the date and time set by the Contractor in advance.
3.1.7. Provide the Contractor with up-to-date information necessary for operational communication with the Customer as part of the provision of services under this agreement.
3.1.8. Not to record, distribute (publish, post on Internet sites, copy, transfer or resell to third parties) for commercial or non-commercial purposes the information provided by the Contractor to the Customer under this agreement, create training and/or information products based on it for the purpose of extracting commercial profit, as well as use this information in any way-or in any other way, except for personal use and implementation of the acquired knowledge in their activities.
3.1.9. Do not post commercial advertising, commercial offers, propaganda information, or any other intrusive information in a closed channel in the Telegram messenger, unless the placement of such information is agreed with the Contractor.
3.1.10. The Customer agrees to the prices posted on the Site, including if they are changed by the Contractor. Changes take effect from the moment they are published on the Site. The new tariffs do not apply to Services already paid for by the Customer.
3.1.11. The Customer undertakes to behave correctly in the process of providing services, namely: treat the Contractor with respect, do not use obscene statements, rudeness, general appeals to distrust or insult the Contractor.
In case of violation of this clause, the Contractor has the right to refuse to provide services to the Customer, without a refund for such services.
3.2. The Customer has the right to:
3.2.1. Demand proper performance by the Contractor of its obligations under this agreement.
3.2.2. Receive information on any issues related to the organization of the provision of Services under this agreement.
3.3. The Contractor undertakes to:
3.3.1. After paying for the services, provide the Customer with access to a private channel in the Telegram messenger within the established time frame, as well as conduct training webinars at the established dates and times.
3.3.2. Keep confidential information received from the Customer when providing training services under this agreement.
3.3.3. Comply with the legal requirements regarding the processing, transfer and protection of the Customer's personal data.
3.3.4. The Contractor undertakes to conduct the training webinar in person.
3.4. The Contractor may:
3.4.1. Unilaterally change and supplement the content of the training event, as well as the date and time (with mandatory advance notification of the Customer about changes in the date and time of the webinar).
3.4.2. Require the Customer to perform its obligations in good faith.
3.4.3. Unilaterally amend and supplement the terms of this agreement, without prior agreement with the Customer.
3.4.4. Terminate this agreement unilaterally if the Customer significantly violates the terms of this Agreement. At the same time, the funds paid by the Customer under this agreement are not subject to refund and are a penalty for the actions of the Customer.
A material violation of the terms of this Agreement means any violation of the exclusive rights regulated by the current legislation of the Russian Federation, including a single violation by the Customer of Section 8 of this Agreement.
At the Contractor's discretion, depending on the nature of the violation, any violation by the Customer of the rules set out in clauses 3.1.3. – 3.1.11. of this Agreement, committed once and/or more than twice, may be considered material.
3.4.5. Block the Customer's participation without the right to a refund in case of violation of the rules of conduct in the process of receiving services under this agreement, namely: inciting interethnic conflicts, distracting participants from the topics of training events, spam, advertising, obscene statements, rudeness, general appeals to distrust or insulting the Performer, insulting other participants of training events. events. The Contractor has the right to block the Customer's participation under the terms of this clause temporarily or permanently.
3.4.6. Involve third parties for the technical organization of the provision of services in accordance with this agreement. At the same time, the Contractor is not responsible for illegal actions of third parties when providing services under this agreement, but makes every effort to ensure the protection of the rights and interests of the Customer.

4. CALCULATION PROCEDURE
4.1. The cost of training services under this agreement is indicated on the Website and can be changed by the Contractor at any time unilaterally. The new price takes effect from the moment of publication and does not apply to services paid for at the time of publication.
4.2. Payment for the selected service is made by the Customer on the Website (using the payment system) by crediting funds in advance to the Contractor's current account in the amount of 100% of the Service price.
4.3. The payment date is considered to be the date when funds are credited to the Contractor's account.
4.4. In case of payment for services in a currency other than the Russian ruble, payment is made at the exchange rate of the Central Bank of the Russian Federation on the date of payment.

5. CONDUCTING TRAINING WEBINARS OF THE STRATEGIC SESSION
5.1. If the Customer fails to attend the training webinar on the date and time previously set by the Contractor, the service is considered rendered and the funds are not returned.
5.2. The training webinar and master class are held on the date and time specified by the Performer on the Website and/or in a closed channel in the Telegram/WhatsApp messenger.
5.3. The date and time of the training webinar may be changed by the Contractor unilaterally with mandatory notification to the Customer by posting information on the Website and/or in a closed channel in the Telegram messenger, WhatsApp, and/or by e-mail.

6. LIABILITY OF THE PARTIES AND THE PROCEDURE FOR REFUND OF FUNDS
6.1. The Contractor and the Customer, taking into account the nature of the services provided, undertake to apply a pre-trial dispute settlement procedure in the event of disputes and disagreements related to the provision of services.
6.2. If it is impossible to settle the dispute in a pre-trial manner, the parties have the right to apply to the court at the location of the Contractor.
6.3. For non-performance or improper performance of obligations under this Offer, the parties are liable in accordance with the legislation of the Russian Federation.
6.4. Acceptance for consideration of Customer's claims with a claim for refund of funds is terminated 3 (three) days after the provision of services, unless otherwise specified, which is unconditionally accepted by the parties.
6.5. The refund is made in accordance with Section 6, subject to the provisions of paragraphs 2.1. and 2.3., as well as Section 5 of this Offer. No other method of refund is possible and contradicts this Agreement.
6.6. In case of making a payment using a bank card, the Customer is recommended to use a bank card issued in the name of the Customer. In case of refund of the paid funds, the refund is made using the same banking details that were used to receive the payment, and based on the personal application of the person in whose name the bank card was issued. Payment is not accepted if the Customer finds a violation of the payment terms established by this Agreement and the legislation of the Russian Federation.
6.7. The Customer has the right to refuse the ordered services of the Contractor at any time prior to the provision of the Service.
6.8. If the Customer refuses the Contractor's services, the amount paid by the Customer for the Service is subject to refund to the Customer, minus the costs incurred by the Contractor until the time of refund and bank commissions. The refund is made within 10 (Ten) calendar days from the date of submission of the relevant request.
6.9. If the Customer refuses the Contractor's services after partial provision of the services, the amounts received in the payment account will be refunded to the Customer after deducting the cost of the services already rendered by the Contractor at the time of receipt of the refund request from the Customer and bank commissions.
Refund of the cost after the end of the training webinar, master class, regardless of the Customer's attendance, is not provided.
6.10. All complaints about the quality of the training service provided must be sent by the Customer to the Contractor's address by submitting an application by e-mail irsonl@yandex.ru. The term of consideration of the Customer's claim(s) by the Contractor is 10 (Ten) calendar days (including claims containing a request for refund of funds) from the date of receipt of the claim to the Contractor.
6.11. If the Contractor makes a decision to refund funds, the funds are returned to the Customer by crediting them to the Customer's personal account in a Russian bank.
6.12. All refunds are made on condition that the Customer sends an application to the Contractor using the Contractor's form. The Parties unconditionally accept that the final decision on the method of refund remains at the discretion of the Contractor in each specific case. In case of a refund to the Customer's account in a Russian bank, the completed application for a refund with the Customer's signature in scanned electronic form is sent by e-mail to the Contractor (the following file formats are allowed: gif, jpeg, pdf). The application for a refund must necessarily contain information about the Customer's account, the commercial organization (bank) where the account is stored, and its address. If the application does not contain the necessary information required for making a refund, the Contractor does not guarantee the terms specified in clause 6.13.
6.13. Funds are credited to the Russian bank account specified by the Customer within 15 (Fifteen) business days after the Contractor receives the Customer's signed and scanned application. A financial document confirming the payment of funds by the Contractor to the Customer's account is proof that the Contractor has fulfilled the obligation to return funds to the Customer, which is unconditionally accepted by the parties.
6.14. The Parties are released from liability for non-performance or improper performance of obligations arising from this offer, if the reason for non-performance (improper performance) is force majeure, which, among others, include natural disasters, fires, man-made accidents and catastrophes, accidents at engineering structures and communications, mass riots, military operations,etc. terrorist acts, riots, civil unrest, strikes, epidemics caused by the spread of the virus, regulatory acts of state and local authorities that prevent the Parties from fulfilling their obligations under the Offer Agreement, that is, extraordinary and insurmountable circumstances under these conditions, regardless of the will of the Parties, that occurred after the signing of the Offer Agreement.
6.15. In case of postponement of the service delivery period, the validity of this offer is extended for a period equal to the postponement period. Upon cancellation of the service, the Parties ' contractual obligations are terminated. In case of cancellation of the service due to the Contractor's fault, the Contractor undertakes to reimburse the Customer for the money paid by him in full.
6.16. The Contractor is not responsible for the Customer's results obtained after rendering the Services. The client is aware that its results depend on the implementation of recommendations and the application of knowledge gained during the Strategic Session.

7. CONSENT TO THE PROCESSING OF PERSONAL DATA
7.1. The Customer gives his consent to the Contractor to process his personal data provided during the provision of services, namely: first and last name; photo and video image; email address; contact phone number; accounts in messaging programs and social networks.
7.2. Processing of personal data means recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
7.3. Personal data is processed for the purpose of fulfilling the Contractor's obligations under this agreement, as well as for sending informational and advertising messages to the email address specified by the Customer.
7.4. The Customer may revoke consent to the processing of personal data at any time by sending a corresponding notification to the Contractor's email Address.
7.5. The Customer agrees to receive newsletters and advertising materials from the Contractor, or from other persons on behalf of the Contractor, to the email address and contact phone number.
Consent to receive newsletters and advertising materials may be revoked by the Customer at any time by sending a corresponding notification to the Contractor's email address.
7.6. The Customer agrees to the use of its video and photographic images in accordance with Article 152.1. of the Civil Code of the Russian Federation, and also gives its consent to the dissemination of personal data for the purpose of publishing reviews and the process of providing services by the Contractor.

8. COPYRIGHT PROTECTION
8.1. Materials, videos, presentations and information provided to the Customer as part of the provision of services under this agreement are the results of the Contractor's intellectual activity and the Customer has no right to copy, distribute or otherwise use them in any way. All these materials are provided exclusively for the implementation of the acquired knowledge by the Customer in its activities.
8.2. The training event contains the results of intellectual activity belonging to the Contractor, its affiliates and other related parties, representatives, and all other persons acting on behalf of the Contractor.
8.3. The Customer acknowledges and agrees that the entire content of the training event and the structure of the content of such an event are protected by copyright, trademark rights and other intellectual property rights, and that these rights are valid and protected in all forms, on all media and in relation to all technologies as currently existing time, as well as developed or created later. No rights to any content of the training event, including, but not limited to, audiovisual works, text and graphic materials, trademarks, are transferred to the Customer as a result of completing the training events and entering into this agreement.
8.4. When quoting the materials of the training event or other materials of the Contractor, the Customer undertakes to indicate the name of the Contractor, as well as a link to the Site. Any mention by the Customer of the Contractor's training materials, including in social networks, is allowed only with a link to the corresponding social network of the Contractor.
8.5. In case of violation by the Customer of any provisions of this section, the Contractor has the right to demand payment of a fine in the amount of 1,000,000 (One million) rubles for each case of violation, as well as compensation for all losses caused, including lost profits.

9. QUALITY ASSURANCE OF TRAINING SERVICES
9.1. By accepting the terms of this Offer, the Customer assumes all risks associated with the use of skills and abilities acquired by the Customer during the provision of services, the Contractor is not responsible for achieving any results.
9.2. The Contractor is not responsible for non-compliance of the provided service with the expectations of the Customer and/or for its subjective assessment, such non-compliance with expectations and/ or negative subjective assessment are not grounds for considering the services provided to be of poor quality, or not in the agreed amount.

10. FINAL PROVISIONS
10.1. This offer is valid from the date of its conclusion, which is considered to be the date of acceptance of the Offer by the Customer, and until the end date of the specific service rendered by the Contractor.
10.2. The Customer confirms that all the terms of this offer are clear to him, and he accepts them unconditionally and in full.
10.3. This offer is valid on the territory of all countries of the world, and in the interactive information network of the Internet.
10.4. If, after rendering the services, the Customer provides the Contractor with a review in text form, in the form of a video recording or in the form of an image, the Contractor has the right to use this review, including for commercial purposes (for example, for advertising and promotion) without paying a fee for this to the Customer.

11. CONTRACTOR'S BANKING DETAILS

Individual entrepreneur Lazareva Irson Igorevna
OGRNIP 323623400017007
TIN 620550975930
Address: Russian Federation, Ryazan region
E-mail: irsonl@yandex.ru